Emotional labor effects on job satisfaction

Academy of Management Review. The Academy of Management Perspectives. The Journal of Tourism Studies.

Emotional labor effects on job satisfaction

He had, in all fairness, prepared all of the meals we had shared during our New York friendship without ever complaining. For him, framing emotional work as anything but natural was seen as needlessly picky; it was making something big out of something that was simply best left alone.

My friend would probably never dare say: In a seminal academic article on the subject using data on employed and married parents, sociologist Rebecca Erickson found that not only was the brunt of emotion related work taken on by women at home, on top of child care and housework, it was also linked to gender construction, not sex.

In a recent article in the Guardian, Alana Massey talks of the ongoing sexual inequality that exists in a post-pseudo-sexual liberation world. We may have slowly come to terms with the idea of women having sex to the degree they want, but sex positivism has by no means been followed by widespread conversations on the kind of sex women want and need in order to be fulfilled.

You might therefore also think of women feeling the need to fake orgasms as not just a consequence of a society that still views sexual intercourse in a male-centric way, but as a way for women to cater first and foremost to the male ego.

Her husband and partner of 10 years is a successful researcher, administrator and professor at an Ivy League university.

Together they share a life filled with formal and informal arrangements that keep their relationship sane and seemingly equal from the outside. But get Thompson speaking about the emotion work and every day extra effort in household organization that goes on as part of her romantic relationship, and some clear disparities start to emerge.

Through an upbringing where she was reprimanded when she took up too much space, she has been shaped into being someone who is constantly, chronically paying attention to the environment around her.

It involves thought, and planning: Birth control planning is another issue. Have you seen my nail filer? He goes to the closet and says he cannot see it. After the third or the fourth time, that shit needs to be learned.

Because if I did, then our everyday life would be a nightmare.

Emotional labor effects on job satisfaction

So I take on that role. Or is it time we started forgetting the birthdays too, time we stopped falsely screaming ecstasy, and demanded adequate, formal remuneration for emotion work provided in the workplace as a skill? Now that, right there, would probably be a shake-patriarchy-to-its-core revolution.Emotional labor, a concept developed by sociologist Arlie Hochschild, refers to the regulation of emotions working people perform as part of their job or to promote organizational goals.

There are several types of emotional labor potentially applicable to firefighters as human service workers. Emotional Labor Effects on Job Satisfaction and Employee Performance Increasing numbers of research studies are being conducted to examine where human emotion fits into organizations, due to job dissatisfaction, deteriorating job performance, and mental health of service workers.

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the emotional labor effects, such as perceived organizational support (Duke et al. ), self- strain, and psychosomatic complaints; they were negatively associated with the job well-being constructs of job satisfaction and organizational attachment (Hülsheger and Schewe ).

The current study was designed to examine the emotional labor of Chinese college instructors and its effects on teacher burnout and satisfaction.

Emotional labor effects on job satisfaction

Four major findings were drawn: (a) of the three dimensions of emotional labor, Chinese college instructors engaged in deep acting the most and surface acting the least; (b) surface acting had deleterious effects on teacher burnout and satisfaction. about how gender shapes the relationship between emotional labor and job satisfaction, as well as illuminating the unique experiences of men in a female-dominated, emotionally de- gender shapes emotional labor and its effects among men in a female-dominated profession.

Drawing on person-job fit theory from the perspective of emotional labor, this study examined different effects of emotional labor on the relationship. The findings of this study suggested that employee CO is positively related with job satisfaction and deep acting while negatively related with surface acting.

Longitudinal effects of emotional labour on emotional exhaustion and dedication of teachers.